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The Platform is a financial and mobile service application (powered by Quickteller) that allows you purchase Internet Data, Send Bulk SMS, VTU Airtime, Pay Bills, Convert Airtime to Cash, Send money etc via the web (www.jonaimobile.com). All transactions performed are final and cannot be recalled except in the case of a proven fraud.

CONVENIENCE FEES

Some services on this platform would attract a charge. For a list of services that would attract fees, please click on our FAQ.

MINIMUM AMOUNT TO FUND

Please click on our FAQ. for a description of the minimum and maximum amounts that can be paid using this Platform.eg Personal = N500, Distributor = N7500 & Agent = N10,000

FAILED TRANSACTIONS AND REVERSALS

In the event of a failed transaction (i.e. user has been debited for transaction, but value was not received), please send the following details to support@jonaimobile.com for resolution: user's mobile number, username, transaction amount, transaction date, transaction type and any other detail we would request to enable us resolve your complaint. We shall use our best endeavors to liaise with the applicable financial institution, telecommunication company and/or merchant to reverse the said sum as soon as possible. NB: In the case of reversal or refund, the value will be added in your next funding. All money deposited into your wallet are final and cannot be reversed. Any level upgrade applied cannot be reversed but can be downgraded when the user didn't meet up the requirements.

NOTICES

Your email address and phone number supplied at the opening of account will be used as a means of communicating information, notices and documents to you. Any changes to such information at the time of upgrading your account will be sent to you via support@jonaimobile.com

SECURITY AND UNAUTHORISED USE

SUSPENSION OF ACCESS TO PLATFORM

You shall not and shall not permit any person using your Device or account to: